Service already provided include:
Administrative help
- Review of your telephone and internet bills to reduce costs
- Market study and advice before purchase of electronics and software
- Advice and assistance prior and following a move of residence
Internet connexion
- Advice on choosing the provider and technology : DSL (Broadband), fibre optic, cable, dégroupage total, ligne france télécom
- Choosing commercial offers, subscription and follow-up until completion
- Initial setup, and tests
- If internet is down, hunting down the falt and fixing it
- Liason with the provider helpline
- Television over internet, via set-top-box or in browser
Local area networking
- Advice, laising with architect in extended dwellings to prevent dark spots
- Configuring and securing WIFI
- Connecting Wifi devices
Broadband, fiber-optic, cable
- Setup or diagnostic of an internet box (modem/router)
- TV over the internet : setup, common usage and fixing
- Voice over IP (telephone over internet) : setup, common usage and fixing
Hardware
- Search of the cause of a fault
- Printer: Setup, network configuration, diagnostic, unjamming without teardown
- Unpacking and startup of a new computer or device
- Setup of a computer peripheral
Maintenance
- Recovery from a backup or attempt to from a faulty disk
- Adapting a backup stategy for your needs and setting it up.
- Security deleting private data prior to disposal or sale of your computer
- Recovery and transfer of data from old computer to new.
- Thorough antivirus check and de-gnoming your browser
Operating systems
- Help with Android phones and tablets
- Assistance on Apple iPhones, iPads / iOS / iTunes
- Assistance in solving Apple MacOs problems
- Solving Microsoft Windows issues
- Installing Ubuntu operating system in lieu of Windows or MacOs (intel)
Software
- Installing, configuring and control of Antivirus software
- Seting-up of email accounts in email client software
- Training for common software
- Installing software
- Designing Template Documents for your need
Internet, Web
- Cleanup extensions, startpage, bookmarks
- Assistance in recovering access to internet accounts, email and preventing privacy attacks
- Help using social networks, tuning privacy options